Last Updated: February 10, 2026
Company: Ijack Paper Products
Address: 39-22-45-1/2, Kalinganagar, Madhavadhara, Near East Park, Visakhapatnam, Andhra Pradesh, India, 530007
Contact: Suraj Gipson | 7036732010
At Ijack Paper Products, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping methods, delivery times, costs, and procedures. Please read this policy carefully before placing an order.
All orders are prepaid only. Payment must be completed online at the time of order. We do not offer Cash on Delivery (COD) or any pay-on-delivery option.
2.1 Domestic Shipping: We currently ship to all locations within India. We use reliable courier services to ensure your orders reach you safely.
2.2 International Shipping: Currently, we only ship within India. International shipping may be available in the future. Please contact us at 7036732010 for any special shipping requirements.
Our standard shipping method is available for all orders. Delivery typically takes:
Express shipping is available for select locations. Delivery typically takes 1-3 business days. Additional charges apply. Please contact us at 7036732010 to check availability and pricing for your location.
We do not offer Cash on Delivery (COD). All orders are prepaid; payment is required online at the time of order.
We do not offer free shipping. Shipping charges apply to all orders and vary based on:
Exact shipping charges will be displayed at checkout before you complete your purchase.
5.1 Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). Orders placed after 2:00 PM IST may be processed on the next business day.
5.2 Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details and estimated delivery date.
5.3 Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
6.1 Estimated Delivery: Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery times may vary due to:
6.2 Business Days: Business days exclude weekends (Saturday and Sunday) and public holidays. Delivery delays may occur during peak seasons or festivals.
7.1 Tracking Information: Once your order is shipped, you will receive a tracking number via email and SMS (if provided). You can use this tracking number to track your order on the courier company's website.
7.2 Tracking Updates: Tracking information is typically updated within 24-48 hours after shipment. If you don't receive tracking information within 3 business days, please contact us at 7036732010.
8.1 Address Accuracy: Please ensure that your delivery address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by you.
8.2 Address Changes: If you need to change your delivery address after placing an order, please contact us immediately at 7036732010. Address changes are only possible if the order hasn't been shipped yet.
8.3 P.O. Boxes: We cannot deliver to P.O. Box addresses. Please provide a complete street address with landmark details for accurate delivery.
9.1 Delivery Attempts: The courier service will typically make 2-3 delivery attempts. If you are not available during the delivery attempts, the package may be:
9.2 Failed Deliveries: If delivery fails after multiple attempts, please contact us within 7 days to arrange for redelivery or pickup. Additional charges may apply for redelivery.
10.1 Damaged Packages: If you receive a damaged package, please:
10.2 Lost Packages: If your package is lost in transit:
We may be unable to ship to certain locations due to:
If we cannot ship to your location, we will notify you and provide a full refund.
If your order contains multiple items, they may be shipped together or separately depending on availability and warehouse location. If items are shipped separately, you will receive separate tracking numbers for each shipment. You will only be charged once for shipping if all items are shipped together.
If a package is returned to us as undeliverable due to an incorrect address, refusal to accept, or failure to collect from the courier office, we will contact you to arrange redelivery. Additional shipping charges may apply for redelivery. If redelivery is not possible, we will provide a refund minus the original shipping charges.
Currently, we only ship within India. If international shipping becomes available in the future, any customs duties, taxes, or fees imposed by the destination country will be the responsibility of the customer. We are not liable for any customs delays or additional charges.
During peak shopping seasons (Diwali, New Year, etc.) and holidays, delivery times may be extended. We recommend placing orders well in advance during these periods. We will notify you of any significant delays via email.
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.
For any questions, concerns, or issues regarding shipping, please contact us:
Company: Ijack Paper Products
Contact Person: Suraj Gipson
Phone: 7036732010
Email: support@ijackpaperproducts.com
Address: 39-22-45-1/2, Kalinganagar, Madhavadhara, Near East Park, Visakhapatnam, Andhra Pradesh, India, 530007
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM IST | Saturday: 10:00 AM - 4:00 PM IST
Response Time: We typically respond to shipping inquiries within 24-48 hours during business days.